Privacy policy

This privacy policy explains how we collect, use, and share your personal information when you use our site or our services (“Services”). Please read it carefully. We are committed to protecting your personal data and respecting your privacy.

1. Information Collected
We may collect the following personal information when you use our site:

  • Data provided by you: name, address, phone number, payment details, order details, preferences, and information shared via customer service, surveys, or promotions.
  • Data collected automatically: IP address, browser, and usage data via cookies.
  • Data received from third parties: service providers (payments, shipping).

2. Use of Your Data
Your personal data is used to:

  • Process and complete transactions, including payment verification.
  • Provide customer service, manage returns and orders.
  • Personalize your shopping experience and improve our services.
  • Inform you of offers, promotions, and newsletters (if you have consented to this).
  • Respond to legal obligations and enforce our policies.

3. Sharing Your Data
Your personal information may be shared with:

  • Third-party providers: for payment processing, shipping, and IT services. These third parties are contractually obligated to protect your data.
  • Legal authorities: when required by law.

We do not sell, rent, or share your personal data for commercial purposes without your consent.

4. Cookies and Analytics

  • Cookies: We use cookies to analyze the use of our site, improve our services, and personalize your experience. These text files allow tracking of user behavior.
  • Disabling Cookies: You can disable cookies through your browser settings. However, this may limit certain features of our site.

We use a cookie banner on our site to inform visitors of our use of cookies and to obtain their consent.

5. Your Rights
Depending on your location, you have the right to:

  • Access the personal data we hold about you.
  • Correct or update your information.
  • Withdraw your consent at any time.
  • Object to certain uses of your data, such as direct marketing.
  • Request the deletion or restriction of your data in certain circumstances.

To exercise your rights, please contact us at info@lampesmaison.com.

6. Links and Third-Party Services
Some third parties, such as payment gateways, have their own privacy policies regarding the information we share with them. We encourage you to review their policies to understand how your data is processed.

If you have any questions or need assistance, please use the contact details below.

Contact Us:

Lampes Maison is operated by Kba Ecom ltd, a company registered in the United Kingdom.

Company Number : 15977925

DUNS Number: 232524666

Address:

71-75 Shelton Street Covent Garden

London WC2H 9JQ

Opening Hours:

Monday - Friday: 9:00 AM - 5:00 PM

Email: info@lampesmaison.com

Phone: +447441423679

Contact Form: click here